Commitment to excellence,
every step of the way
On every aspect of our work, we deliver unparalleled quality in value to our customers
County Linen is dedicated to providing outstanding laundry services to our diverse clientele in the Southeast of England.
Our Commitment
County Linen is committed to
Customer Satisfaction
We aim to exceed our customers’ expectations by delivering high-quality products and exceptional customer service.
We build long-term relationships with our customers by understanding their needs and providing tailored solutions.
Quality Products and Services
We ensure that every piece of linen processed meets our stringent quality standards.
Our operations are designed to achieve consistency and reliability in our service delivery.
Continual Improvement
We are dedicated to the continual improvement of our Quality Management System (QMS).
We regularly review and enhance our processes to improve efficiency and effectiveness, ensuring that we remain at the forefront of the industry.
Employee Development
Our employees are our greatest asset.
We invest in their training and development to ensure they have the necessary skills and knowledge to maintain our quality standards.
We foster a culture of teamwork and continuous learning.
Compliance
We comply with all relevant statutory and regulatory requirements.
Our Legal Register and compliance systems ensure that we stay updated with the latest regulations and industry standards.
Sustainable Practices
We are committed to environmental stewardship.
We continuously seek to minimize our environmental impact through efficient use of resources and sustainable practices.
Stakeholder Engagement
We actively engage with our stakeholders, including customers, suppliers, employees, and the community, to understand and address their needs and expectations.
This collaborative approach helps us to improve our services and build trust-based relationships.
Our Objectives
To fulfil our commitment, County Linen has established the following quality objectives
