Our Commitment – County Linen is committed to:

Customer Satisfaction: We aim to exceed our customers' expectations by delivering high-quality products and exceptional customer service. We build long-term relationships with our customers by understanding their needs and providing tailored solutions..
Quality Products and Services: We ensure that every piece of linen processed meets our stringent quality standards. Our operations are designed to achieve consistency and reliability in our service delivery.
Continual Improvement: We are dedicated to the continual improvement of our Quality Management System (QMS). We regularly review and enhance our processes to improve efficiency and effectiveness, ensuring that we remain at the forefront of the industry.
Employee Development: Our employees are our greatest asset. We invest in their training and development to ensure they have the necessary skills and knowledge to maintain our quality standards. We foster a culture of teamwork and continuous learning.
Compliance: We comply with all relevant statutory and regulatory requirements. Our Legal Register and compliance systems ensure that we stay updated with the latest regulations and industry standards.
Sustainable Practices: We are committed to environmental stewardship. We continuously seek to minimise our environmental impact through efficient use of resources and sustainable practices.
Stakeholder Engagement: We actively engage with our stakeholders, including customers, suppliers, employees, and the community, to understand and address their needs and expectations. This collaborative approach helps us to improve our services and build trust-based relationships.

Objectives – To fulfil our commitment, County Linen has established the following quality objectives:

Achieve and maintain high levels of customer satisfaction.

Continuously improve the quality and consistency of our products and services.

Ensure all employees receive regular training and development opportunities.

Maintain compliance with all relevant legal and regulatory requirements.

Reduce our environmental footprint and promote sustainable practices.

Engage with stakeholders to gather feedback and implement improvements.