Together for a 

sustainable future.

At County Linen, sustainability is part of our identity. We are redefining commercial laundry by setting new benchmarks in environmental performance, ethical conduct, and customer care. Click here to read all about it in our sustainability report!
Contact us

We strive to lead our industry with integrity, transparency, and innovation. Our goal is simple — to provide outstanding service with minimal impact and maximum responsibility, for the benefit of our clients, communities, and future generations.

Our environmental policy

The directors are responsible to the board for the company’s performance and implementation of environmental policy and is supported by the individual site senior managers who provide regular reports on progress.

Our approach is guided by a number of principles which all employees are required to support.

Policy Details

Code of Conduct

Policy details

Eastern Counties Laundries Ltd t/a County Linen is committed to minimising its environmental impact while delivering high-quality laundry services. We recognise our responsibility to protect natural resources, reduce waste, and operate within a circular economy. Through continual improvement and sustainable practices, we aim to meet the needs of our clients while safeguarding the environment for future generations.

Our Commitment

County Linen is committed to:

• Environmental responsibility: Minimising our environmental impact through efficient resource management and pollution prevention.
• Water Efficiency: Reducing water consumption through advanced water recycling technologies and closed-loop systems.
• Energy Management: Lowering CO₂ emissions via renewable energy initiatives, solar installations, and efficient, low-emission transport.
• Circular Economy & Waste Management: Extending textile lifespan, promoting reuse, and ensuring responsible end-of-life management. We prioritise textile reuse, recycling, and donation, alongside effective and compliant waste management practices.
• Ethical and Sustainable Sourcing: Procuring textiles from recognised ethical and sustainable suppliers. We evaluate suppliers regularly to ensure high environmental and social standards, including alignment with schemes like BCI and OEKO-TEX®.
• Compliance and Accountability: Meeting all relevant legal and regulatory obligations, including alignment with ISO 14001:2015 standards. Non-conformities are addressed promptly and transparently.
• Community and Stakeholder Engagement: Working closely with customers, suppliers, employees, and local communities to raise environmental awareness and promote sustainable practices.
• Digitalisation and Paper Reduction: Reducing paper consumption by digitalising processes and systems. We continue to update platforms and educate staff to support a low-paper environment.

Water

We monitor our water processes to ensure what we have used is recycled back deemed fit with all chemicals in the cleaning processes neutralized back before it enters the sewer.

Electricity

We have invested Solar energy and all power used is inverter controlled. We use L E.D Lights for efficiency.

Gas

The burners are regularly serviced for efficiency. The consumption is monitored and compared against the production figure on a daily/weekly basis to monitor and maintain efficiency.

Suppliers

These are evaluated to give us reliable service and ensure we get value for money to pass onto our customers.

Transport

All our vehicles are either electric or use ultra-low emission engines that meet the toughest environmental standards in the UK and Europe.

Health & Safety

Our policy is strictly observed and all staff are trained to observe these requirements. Waste products are monitored and recycled in the prescribed environmental way.

Objectives

To achieve our commitments, County Linen has established the following environmental objectives:

• Maintain high standards of environmental sustainability.
• Improve efficiency in water, energy, and waste management.
• Train and engage employees in environmental awareness and best practices.
• Ensure compliance with all applicable environmental legislation and ISO 14001:2015 requirements.
• Support sustainable procurement and ethical sourcing.
• Collaborate with stakeholders to improve collective environmental responsibility.

Implementation

Our Environmental Management System (EMS) is managed by a cross-functional team including senior leadership and departmental representatives. The Compliance team is responsible for implementation, monitoring, and review of this policy. Regular management meetings are held to assess progress against objectives and to drive improvements in environmental performance.

Review

This policy is reviewed annually by the Compliance team and approved by the Directors to ensure its continued suitability and effectiveness. It is communicated to all employees and made available to external stakeholders upon request. All updates are documented, and any revisions are formally signed off by top management.
Managing Director:
Tim Moore
Managing Director:
Oliver Moore
Finance Director:
Karl Bueggeln

Environmental code of conduct

Suppliers

We work exclusively with reliable and trustworthy suppliers which act responsibly and all are obliged to comply with all applicable environmental laws and regulations

Energy consumption

Mechanical and electrical maintenance engineers seek and identify further measures to increase efficiencies and ensure that the plant operates at high efficiency

Contractor performance is reviewed regularly

Additional audits are conducted by external providers

Electrical equipment, fittings and consumables are purchased with regard to “efficiency”

Water and waste management

Targets are set for reduction of water consumption

Improvements being delivered through awareness programs, flow restriction technology, excess capacity reduction and infrastructure maintenance.

Targets set for reduction of our landfill waste output and for the increased use of recycling where commercially viable

The use of print paper and ink reduced through the continued development if our IT infrastructure and improved staff awareness

Transport

Route efficiencies are continuously monitored to ensure optimal efficiency

Transport for training and meetings minimised through “regionalisation” where meetings and training through the increased use of conference calls and computer based training is possible.

Staff are encouraged to use public transport wherever possible

Principles

The directors set out the responsibility for environmental performance and maintain an adequate system of management, measurement and improvement

Employees are encouraged to work in an environmentally responsible manner

The company discusses and reviews action plan progress and performance against targets on a regular basis across all levels of the organisation

Culture/Awareness

The board of directors and senior management are committed to the implementation of this policy and will give full backing to all those authorised to carry it out

Employee involvement in environmental matters is encouraged at all levels and will be promoted through training, communication and ongoing re-appraisal of our working routines